Sincere thanks to you Jamie, Ross, Aidan (great to meet you all) and the 4th man who was on the roof when I left for the airport and did not get a chance to meet. Thank you for explaining the problems on the roof and for keeping me up to date on the progress.
Thank you for your grit and determination to undo the "old" and "not so old" roof repairs, you have done fabulous work and now I can look at my roof top without worry for the 1st time in nearly 14 years, thank you, sincerely. I also want to say "thank you" for your sensitivity to my financial situation. I was deeply grateful for the trouble you took to break down the costs of my roof repairs into stages in order to facilitate my payment. Your thoughtfulness was very much appreciated. Your business will grow and prosper as my friends who know friends with new roof problems after the big storm, or old bad roof repairs that have come undone, ask for your information, which I have had the pleasure of passing on. Go well.
"Hi Jamie, Thank You for the great work on the roof - it looks so much better than before and now I can see how a high standard, professionally finished roof should look. We appreciate how clean and tidy you and your team left our house. Many times we have dealt with tradesmen who do the job and leave a mess behind. My wife and I commented on how polite and considerate your team was and we were impressed by your work ethics. We both thought your apprentice is a lovely young man - a hard worker, keen to learn, with good social skills.
We would not hesitate in recommending your company."
"Thank You for your work and commitment to our job. I was impressed with your attitude and professionalism from the get go. Your honesty and integrity was evident from the moment you provided us with 3 itemised quotes from a roof repair through to an entirely new roof. Your clear lines of communication ensured that we knew what step you were up to at each stage and we always had complete faith in your ability to deliver excellent work.
I will certainly recommend you to others. Good luck and Thanks."
Lachlan and Belinda Ryan,
"Hi Jamie, Thank You so much for the wonderful professional work you carried out on my roof. Jamie and his team understand the true meaning of 'customer relations'. They are courteous, friendly and above all take pride in their work and their reputation. The fact that they receive the majority of referrals via word of mouth speaks volumes.
After a very bad experience with a so-called 'reputable' local roof restoration company (an MBA member) who couldn't get the ridge capping right after 3 attempts and treated me with virtual contempt I resisted the temptation to have the roof once again repaired under warranty. I opted to have it repaired properly. I rang Jamie Bird as he was highly recommended. Jamie's quote was very reasonable but that in no way compromises the quality of his team's work. They are craftsmen and now I can't stop admiring my roof. Neighbours have commented on the excellent quality of the work knowing the difficulty I've had in the past. I've already recommended Jamie and his team to several friends and neighbours. The team were careful to clean up after themselves a courtesy which I greatly appreciated and which is indicative of their general demeanour in their approach to their work. It's difficult to find reputable tradesmen and when I do I sing their praises to whoever cares to listen. I shall post this testimonial on an independent website also as an impartial recommendation. Well done guys!"
Harcourt Hill ACT
"Jamie, we are very happy with the repairs and the ridge capping restoration work carried out by you and your team on our home. We will have no hesitation in recommending you to our friends and work colleagues for any future roofing repairs. Keep up your good work and best of luck for the future."
Greg and Kerry Meagher,
"We appreciate the great job you and Ross did and will definitely recommend you to others."
"G'Day Jamie, Thank You for getting the job done for us so quickly - it looks really great and both my wife and I are very pleased with the work you have done. It was a pleasure doing business with you."
"Hi Jamie, We just wanted to say Thank You for the work you did on our roof. We were extremely happy with the way you went about the job. You were punctual, worked quickly and with no fuss. The end result is great. Also your price is very competitive. We would have no hesitation in recommending you to any of our family and friends."
Paul & Kim Thompson,
"Hi Jamie, I would like to Thank You for the care you took with the rebedding and pointing of my roof just recently. I am happy with the work and would confidently recommend you to anyone wishing to have similar work done."
"Thank You to you both for a very pleasant experience. Keep up what you’re doing ‘cause it’s working!"
Alison & Tim,
"Thank you for the excellent job done on our roof.
The restoration of our roof was of a highly professional standard.
We shopped around and feel that we got value for money while not having to compromise on quality.
Jamie is a perfectionist, with a keen eye for detail. The service was friendly, reliable and courteous at all times. We feel Jamie showed respect in taking the time to keep us informed of the progress and timeframes for completion.
We would have no hesitation in recommending Bird Roof Restoration to our family and friends. We wish you every success with your business."
Sam & Hannah
"In August this year (2011) my roof developed a leak through a ‘whirly bird’ vent. I called Jamie on spec and got a prompt response. He quickly sorted out the immediate problem and reported other potential issues – broken tiles, damaged ridge capping and issues with the whirly birds. I asked for and received a quote, which I thought reasonable and so accepted it.
As luck would have it, once the work started, so did the rain. Jamie worked around that problem, ensuring that the roof remained water tight despite being partly dismantled for the renovation. The end result was neat and secure. The work was tested violently during several severe storms – the ones of 11 December in particular. There was no evidence whatsoever of problems with the roof.
I am very happy indeed with the work done by Bird Roof Restoration."
"I can only say how impressed I am with the quality of the work Jamie provided when he repaired the roof of my home. But, further to that, Jamie's politeness, friendliness and promptness in responding to my call was second to none. Thank you, Jamie, for the great job."
"I can’t recommend BIRD Roof Restoration highly enough. Right from the first phone call Jamie impressed me. Jamie is reliable and honest and he not only provided excellent customer service keeping me informed but the quality of his workmanship was outstanding. Nothing was too much trouble. I was recommended to BIRD Roof Restoration by a very happy colleague and I have now recommended them to a friend, who has since had his roof restored and he was as impressed as I am."
"Jamie, Thats an excellent job Thanks!"
"Thank you Jamie for a job well done! You were prompt, professional and gave honest advice, My roof looks great and i have already recommended you to my family and friends. I wouldn't use anyone else except Bird Roof Restoration!"
"Hi Jamie, Thank you so much for the fantastic work you have done on our home in Gordon, we will happily recommend you to anyone looking for roof restoration services."
"Jamie, you are such a hard working person. I am so glad Susan found you and i thank you sincerely for doing the job as i had often thought i should look for someone to check the roof for me. Thank you sincerely - you really are one of a few!"
Nth Lyneham, ACT
"We were given Jamie Bird's name by a friend who recommended his work. I watched him while he worked during those two days on my roof and am confident that he has done a most careful and thorough job. I asked him many questions about the work, both in advance and during its progress and was impressed by his explanations which were always knowledgeable, comprehensive and well thought through. It is notable that he never appears to hurry but always takes the time to get things right. He appears to also take good care of his tools and equipment which often is a good indicator of his commitment to quality. All his dealings with us have been prompt and courteous. We have appreciated his whole approach and would not hesitate to engage him again should the need arise."
"Hi Jamie, we are writing to express our thanks for the great job you did in renovating the ridge capping on our house roof and separate garage roof. The service you provided was excellent.
You came promptly and on time and when we asked you to quote, you emailed the quote within 48 hours and, when we accepted your quote (which was competitive with other quotes received) arrived on the appointed day and finished the work within 4 working days.
You also took away all the rubbish and left everywhere clean and tidy. The roofs look like new.
Thanks again for a job well done and we are happy to recomment you."
Darren and Linda Brown
"Jamie Bird is more than a good tradesman, he is also a craftsman. His attention to detail restoring my old roof was quite remarkable, especially considering the extreme weather conditions which prevailed. I certainly recommend him."
Kaye Beckwith, Bruce